An employee of Hangzhou Xinnan Rattan and Bamboo Works Co Ltd shapes wood to make furniture. [Photo by Wang Xihong/For China Daily]

ABC launched internal policies in support of inclusive finance－banking products and financial services made available to small businesses, Hu said.

"We also tightened control over risks as a way to ensure the sustainable development of inclusive finance," he said.

By the end of June, the bank's Zhejiang branch recorded a nonperforming inclusive loan ratio of 0.21 percent, down 0.13 percentage point from the beginning of the year.

The branch redesigned its inclusive loan approval process, innovated relevant products and transitioned from offline to online lending.

"We have access to data provided by more than 30 provincial government departments, including information on a company's tax payments, customs, lawsuits and registration with the administration for industry and commerce. This can help us filter clients by identifying those that do not run their businesses smoothly or face higher risks. We also use the tax data as a reference to make decisions on credit lines we should grant to businesses," Hu said.