Facts and figures behind the policy

Zhejiang initiated "At Most One Visit" service reform in Febuary 2017.

It is aimed to streamline administrative procedures for people and business.

As of March, 59 provincial departments have simplified 958 services.

So far, each city and county-level department has streamlined 1,002 and 862 services, respectively on average.

More than 80 percent of Zhejiang's civic services will be simplified by the end of 2017.

Administrative processes can now be accessed via digital channels such as websites and mobile apps.

More than 50 percent of services can be accessed online.

The app can provide more than 100 services, benefiting more than 10 million people.

About 649,000 enquiries each month are processed via the service hotline 12345.